Help employees help themselves so you can focus on what really matters.
Meet LevelZero, your virtual IT agent. Powered by AI, LevelZero frees up your team's time by answering frequent employee requests like password reset, DL mgmt & VPN.
Get started with LevelZero completely FREE.
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Getting started is quick and easy. Connect your ticketing system, and LevelZero intelligently provides suggestions for articles that’ll have the most impact. Have an existing knowledge base? Importing takes only a few clicks.
Forgotten KB libraries are a thing of the past. LevelZero lives across multiple channels - Slack, email, portals, and more — so employees can seamlessly ask questions where they already are.
When LevelZero can’t answer a question (yet), a support ticket can be automatically generated, eliminating the manual — and often ignored — ticket creation.
LevelZero’s AI continues to evolve based on employee feedback, and provides you valuable insights into self-service success, request trends, and recommended KB improvements.
Engage with employees where they already work.
LevelZero integrates across channels – such as email, employee portals, and chat tools – to be where your employees are, driving increased self-service adoption. Plus knowledge and ticket system integrations make it easy to get up and running in less time.
Engage with employees where they already work.
LevelZero integrates across channels – such as email, employee portals, and chat tools – to be where your employees are, driving increased self-service adoption. Plus knowledge and ticket system integrations make it easy to get up and running in less time.
I’m locked out of my laptop, please help
Sure, I can help with that.
1. On any device go to: passwordreset.company.com 2. Enter your user ID (eg: username@company.com) 3. Click Next and follow on-screen instructions to verify your identity using an SMS (text) message.
Great, thanks
Anytime. Literally. I never sleep.
Easy to use instant solutions that actually work.
With Natural Language Processing, smart auto-suggestions, and a familiar interface, employees can search with speed and have the confidence they need to solve their own problems.
Easy to use instant solutions that actually work.
With Natural Language Processing, smart auto suggestions, and a familiar interface, employees can search with speed and have the confidence they need to solve their own problems.
Seamlessly escalate to your existing support team.
No more worrying about employee requests not being tracked or if accurate tickets are being created. If LevelZero can’t solve the problem, it can automatically create a support ticket for you team to follow-up on.
Seamlessly escalate to your existing support team.
No more worrying about employee requests not being tracked or if accurate tickets are being created. If LevelZero can’t solve the problem, it can automatically create a support ticket for your team to follow-up on.
The conference room HDMI cable is broken.
I'm sorry, I don't understand. Want me to create a ticket for IT?
Yeah
Ok, I've created your ticket. Here are the details:
Title: The conference room HDMI cable is broken. Assignee: Your Location's IT Support Rep
Reference URL:supportsystem.com/123123123
Detailed analytics to make you, your team, and LevelZero smarter.
LevelZero’s analytics engine serves up trends on support requests and recommends KB improvements helping you pinpoint KB weaknesses and prioritize team resources to strengthen self-services support.
Detailed analytics to make you, your team, and LevelZero smarter.
LevelZero’s analytics engine serves up trends on support requests and recommends KB improvements helping you pinpoint KB weaknesses and prioritize team resources to strengthen self-services support.
Get back to meaningful work with LevelZero.
Enter your email below and start using LevelZero for FREE.
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